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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A context menu will appear. It includes detailed info about all the actions that you can carry out on the given page. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast collection of tutorial videos clarifying how to use our Control Panel. They're intended for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can quickly get to know our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you searching for, have a look at our comprehensive FAQ database, which contains questions asked by actual people and offers practical solutions. We constantly "revamp" our Frequently Asked Questions section with new entries in order to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, you can get in touch with our excellent team of client support engineers available 24x7x365 and eager to assist you with any question. Each trouble ticket you open will be replied to within 60 minutes (the average response time is about twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 43284

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com